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Service Related FAQs

Service Related FAQs

How long is the supplier’s delivery time? Is there an option for fast delivery?

We are committed to providing timely and reliable delivery services. Typically, lead times depend on the size and complexity of the order. We also offer expedited delivery options to meet our customers' urgent needs.

What are the payment terms?

Our pricing structure is based on factors such as order quantity, customization requirements and selected materials. We offer competitive wholesale prices and provide flexible discount policies based on cooperation.

Does the supplier offer customization options, including colors, patterns, and sizes?

1.We offer a wide range of customization options including colours, patterns, sizes and styles. Customers can customize it according to their own brand image and market needs.

What benefits do VIP customers have?

1. Enjoy corresponding discounts according to the points system2. You can enjoy our new product pictures in advance3. VIP internal activities4. Holiday gifts, brand suggestions, etc.

What payment methods do you accept?

TT credit card letter of credit

How long is your delivery time?

We attach great importance to punctuality of delivery. The sample delivery time is 7 days and the regular bulk delivery time is about 30 days. However, we also understand your sensitivity and urgency to time. Therefore, we will do our best to shorten the delivery time and arrange it according to your specific order requirements and tailor-made production plan. After confirming the order, we will give you an accurate delivery date and maintain communication with you to ensure timely delivery. Our goal is to provide you with high-quality products and meet your needs within a reasonable time frame. "

What does your ordering process look like?

After receiving your order request, we will respond immediately and quickly purchase suitable fabrics. After the fabric arrives, we will arrange for professional quality inspectors to conduct strict quality inspections to ensure that it meets our high standards. The fabric is then sent to the workshop for garment making or cutting, and the print of the pattern is carefully arranged. Finally, we perform a final quality check on the garment to ensure it exactly matches your requirements. Once the product quality is confirmed to be correct, we will immediately arrange delivery to ensure that you receive satisfactory products in time.

Can you help me make my own design?

Yes, we have a professional design team. As long as you provide us with product information, we can make any clothing you require.

How is the freight calculated?

The freight price depends on your delivery address and the weight of the goods. We have professional freight forwarding companies to cooperate with. Welcome to consult us.

What is your MOQ?

Our minimum order quantity starts from 50 pieces

Do you provide samples?

Yes, we can provide samples. We understand your concerns about product quality and style, so we are more than happy to provide you with samples for your evaluation and confirmation. At the same time, please note that there may be a fee for samples, but these fees will be deducted from the final order once you decide to cooperate with us.、For our VIP customers, we can provide you with free samples (customers with three large orders or more are considered VIP customers by default)